Jamie Dimon’s annual shareholder letter released April 6 (excerpt):

As we prepare this year’s annual letter to shareholders, the world is confronting one of the greatest health threats of a generation, one that profoundly impacts the global economy and all of its citizens. Our thoughts remain with the communities and individuals, including healthcare workers and first responders, most deeply hit by the COVID-19 crisis.

Throughout our history, JPMorgan Chase has built its reputation on being there for clients, customers and communities in the most critical times. This unprecedented environment is no different. Our actions during this global crisis are essential to keeping the global economy going and will be remembered for years to come.

In these annual letters, I usually cover a range of topics, including a review of JPMorgan Chase’s principles, priorities and performance, as well as the broader geopolitical issues facing our company and the most critical public policy issues affecting our country. When the time is right and the future is clearer, I will provide a more complete and current view on how this crisis might change our strategies around how we run the company, work with our clients and governments, and develop public policy solutions.

However, right now, as we deal with the spiraling effects of this pandemic, I want to focus on what we as a bank can do to remain strong, resilient and well positioned to support our colleagues, clients, customers and communities across the globe.

A corporation—essentially any institution—is a living, breathing organism made up of people, technology, institutional knowledge and relationships, and is generally organized around mission and purpose. Entering into a crisis is not the time to figure out what you want to be. You must already be a well-functioning organization prepared to rapidly mobilize your resources, take your losses and survive another day for the good of all your stakeholders.

We are there for our customers, employees and communities in good and bad times—we are a port in the storm. It is in the toughest of times that we need to use our capital and liquidity to help clients—large and small. COVID-19 is one of those extraordinary times.

While I have a deep and abiding faith in the United States of America and its extraordinary resiliency and capabilities, we do not have a divine right to success. Our challenges are significant, and we should not assume they will take care of themselves. Let us all do what we can to strengthen our exceptional union.

Read Jamie Dimon’s full letter and see the annual report.

Photo of Jamie Dimon, Chief Executive Officer and Chairman of the Board of JPMorgan Chase & Co.