We share 5 best practices to help you stay secure.
Fraudsters are highly skilled at tricking people into providing personal data and financial account information.
They may pose as a representative of a government agency. Or use menacing language to panic you into taking immediate action. They want you to click, download or open files that may contain a virus or malware.
They can perpetrate any number of other sophisticated scams. And such crimes are on the rise.
Follow these best practices to protect yourself:
- VERIFY BEFORE YOU CLICK. A text, pop-up or email message may urge your immediate action. But before you provide personal or financial information, independently verify that the request has in fact come from a trusted source.
- DON’T IGNORE POTENTIAL THREATS. Disconnect from the internet if you think your device has been compromised—and immediately notify your J.P. Morgan team. Have a reputable repair service scrub your device for viruses or malware.
- COMPLEX IS MORE SECURE. Create passwords and user names that are strong, complex and unique for each account. Use a digital password manager—not pen and paper—to keep track of everything.
- KEEP IT TO YOURSELF. Be wary of requests to add payees to your account or to gain access to your computer. Enabling your account’s “Alerts” function will let you know if any unauthorized changes or transactions have taken place.
- BE VIGILANT. Make sure your devices’ operating system and anti-virus software are up-to-date. Regularly scan your system for malware and viruses. Never install software unless you are an authorized user and/or are certain of the source. Make regular backups of critical data.
REMEMBER: J.P. Morgan will never ask you for your password. If you suspect that your account—or digital device—has been compromised, immediately notify your J.P. Morgan team.
