How-To Pages
Our digital capabilities can save you time and streamline your Private Bank experience – making your financial life even easier.
Security Features
- Enable Account Alerts5
- Enroll in ACH Debit Block (for Business)
- Enroll in Check Fraud Protection (for Business)
- Enable Paperless Statements & Documents
- Enable extra Sign-In Security for Browsers (Two-Step Verification)
- Grant Account Access & Monitor User Activity
- Manage Linked Sites, Devices & External Accounts
Statements and Tax Documents
1You can download the J.P. Morgan Mobile® app from the App Store or Google Play. App Store is a trademark of Apple Inc., registered in the United States and other countries. Android and Google Play are trademarks of Google Inc. Use of these trademarks is subject to Google Permissions. J.P. Morgan Mobile® app is available for select mobile devices. Message and data rates may apply.
2Chase QuickDepositSM is available for select mobile devices. Enroll on the J.P. Morgan Mobile®app. Message and data rates may apply. Subject to eligibility and further review. Deposits are subject to verification and not available for immediate withdrawal. Deposit limits and other restrictions apply. See chase.com/QuickDeposit for details and eligible mobile devices.
3J.P. Morgan OnlineSM Bill Pay: Must enroll in J.P. Morgan OnlineSM and activate Online Bill Pay. Certain restrictions and other limitations may apply.
4Enrollment in Zelle® with a U.S. checking or savings account is required to use the service. J.P. Morgan Chase clients must use an eligible J.P. Morgan Chase personal or business checking account, which may have its own account fees. Consult your account agreement. To send money to or receive money from a small business, both parties must be enrolled with Zelle® directly through their financial institution's online or mobile app experience. Funds are typically made available in minutes when the recipient's email address or U.S. mobile number is already enrolled with Zelle® (go to enroll.zellepay.com to view participating banks). Select transactions could take up to 3 business days. Enroll on the J.P. Morgan Mobile® app or J.P. Morgan OnlineSM. Limitations may apply. Message and data rates may apply.
Only send money to people and businesses you trust. Neither J.P. Morgan Chase nor Zelle® offers a protection program for any authorized payments made with Zelle®, or provide coverage for non-received, damaged, or not-as-described goods and services you purchase using Zelle®, so you might not be able to get your money back once you send it.
Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.
5Delivery of alerts may be delayed due to various reasons including technology failures and capacity limitations.
Fraud Protection Services: Fraud Protection Services is available to eligible business checking accounts and consists of the Positive Pay Service ("Positive Pay Service" or "Check Protection Services"), the Reverse Positive Pay Service ("Reverse Positive Pay" or "Check Monitoring"), and the ACH Debit Block Service. You may not enroll an account in both Check Protection Services and the Check Monitoring or Reverse Positive Pay at the same time. Check Monitoring ("Reverse Positive Pay Service" or "Reverse Positive Pay") is complimentary for all eligible J.P. Morgan Chase business checking clients. Please carefully confirm accuracy of check payees and endorsements to make sure they have not been altered. Any checks not reviewed by 4pm local time will be paid. Account Alerts: There is no charge from J.P. Morgan Chase, but message and data rates may apply. Such charges include those from your communications service provider. Check Protection Services or "Positive Pay Service" is available for JPMorgan Classic Business Checking and Commercial Checking accounts.
Feature availability - and the steps to access features - may vary based on profile or account type, client segment, device and/or eligibility requirements.
