We’re here to help.
Your J.P. Morgan team is here to help you navigate the financial-market volatility and keep you on track to meet your goals. Stay informed with our latest market views in this rapidly changing environment. In addition, if you’ve been affected by COVID-19 and need help with your account, please contact us.
We’ve ensured that our Chase branches, including ATM screens and keypads, are cleaned daily with EPA-approved disinfectants, and we have hand sanitizer available.
Be aware of fraudsters. No one from J.P. Morgan will contact you to request confidential information. See our advice to protect yourself from fraud, and the Federal Trade Commission’s advice to consumers to protect yourself from scams.
For the latest information about COVID-19, visit the CDC’s resource center.
We also want you to have confidence that you can bank virtually anywhere, anytime with J.P. Morgan OnlineSM and the J.P. Morgan Mobile® app.
You’ll be able to:
Stay informed and manage your money seamlessly, across all your devices
View your account balances, transactions and positions on desktop, phone and tablet.
Move money securely and easily
Transfer money between your J.P. Morgan accounts, wire funds domestically and internationally, and schedule one-time and recurring payments.
Deposit checks anytime, anywhere
Deposit checks just by taking a photo on your phone or tablet with Chase QuickDeposit℠.
Go paperless, and view and download statements and tax documents
Manage your paperless preferences, and bulk-download up to 7 years of account statements and documents.
For our clients impacted by U.S. Postal Service disruptions
At this time, COVID-19-related mail delivery disruptions may mean that the U.S. Postal Service is unable to deliver important account-related information, such as statements, transaction confirmations, fund supplements, proxy statements and corporate action notices, to you in a timely manner.
If you live in an impacted area, we encourage you to elect paperless delivery. Doing so will enable you to continue to receive most of your important account information and documentation without interruption.
If you choose not to receive your communications by paperless delivery, we will take reasonable steps to send materials to you by postal mail within seven (7) days after mail delivery services resume in your country of residence.
To see the current status of delivery disruptions, please visit the U.S. Postal Service’s website at www.USPS.com.
Protect your information
Set up custom alerts, and rest assured knowing your information is protected by multiple layers of cybersecurity.
If you haven’t already:
Chase QuickDepositSM is subject to deposit limits, and funds are typically available by next business day. Deposit limits may change at any time. Other restrictions apply. See Chase.com/QuickDeposit or the J.P. Morgan Mobile® app for eligible mobile devices, limitations, terms, conditions and details.
You can download the J.P. Morgan Mobile® app from the App Store or Google Play. App Store is a trademark of Apple Inc., registered in the United States and other countries. Android and Google Play are trademarks of Google Inc. Use of these trademarks is subject to Google Permissions. J.P. Morgan Mobile® app is available for select mobile devices. Message and data rates may apply.