Web and Mobile Accessibility

J.P. Morgan is committed to making our products and services accessible to meet the financial services needs of all our clients.

We strive to meet online usability and design requirements recommended by the World Wide Web Consortium (W3C) in its Web Content Accessibility Guidelines 2.1 Level A/AA. We use design standards that help customers identify, interpret, understand and interact with information presented on our websites and mobile apps. 

We also recommend using the most current version (or the version released just prior to) of Chrome, Firefox, Safari, or Microsoft Edge.

As accessibility standards continue to evolve, please understand that our efforts to improve online accessibility are ongoing.

If you have specific questions or concerns about the accessibility of the J.P. Morgan Private Bank website, please contact us at accessibility.support@jpmorgan.com to request support. If you have a J.P. Morgan team, please contact them directly, if you need assistance.

If you do encounter an accessibility issue, please be sure to specify the Web page and we will make all reasonable efforts to make that page accessible or provide the information you seek through an alternate communication method.

Thank you for your assistance in helping us enhance the accessibility of our website!