Protecting you and your wealth as AI evolves

Innovation should make managing your wealth easier and protecting it stronger. That principle guides how we think about artificial intelligence at J.P. Morgan Private Bank.

We see AI as a powerful way to deepen the relationship between you and your J.P. Morgan team and to transform the client experience in meaningful ways, and we are committing significant resources to bringing that vision to life. As these capabilities evolve, our commitment to protecting you evolves with them, guided by the same discipline that has always shaped how we safeguard your wealth.

How we protect you

Protecting your wealth is a firmwide commitment that extends well beyond any single technology. Through our Security Hub and Cyber Advisory team, we bring together:

• Layered digital protections, including biometric sign-in and many options for multi-factor authentication on your digital banking experiences
• Continuous fraud monitoring and personalized alerts
• Dedicated specialists ready to assist you
• Advisor-led education to help you stay ahead of evolving threats, including AI-enabled scams

As part of that same commitment, we do not currently allow third-party AI agents to access your J.P. Morgan accounts or act on your behalf. Clear boundaries matter: when another service uses your credentials, even useful tools can produce unintended results in unanticipated ways. J.P. Morgan is continually assessing these technologies, and is working with technology providers, regulators and industry partners on standards that support innovation while keeping client security and trust first.

A few simple precautions can help you too:

• Keep your J.P. Morgan credentials private. Do not share them with another individual, AI agent or other third party.
• Understand what you are authorizing before connecting any tool to any of your financial information
• Always be thoughtful about any personal and sensitive data you share with AI-powered services
• Pause and contact your J.P. Morgan team whenever something feels unfamiliar

As AI capabilities evolve, making informed choices about how these services interact with your information and accounts will remain important. You can learn more about steps you can take to protect your information on our Digital Security page, and how we are protecting your information at our Security Hub. If you have questions about an AI-powered service in connection with your accounts, your J.P. Morgan team is here to help.