Take charge of your digital security
Protect your online security with proactive measures and advanced tools. Explore these simple steps you can take today to strengthen your J.P. Morgan OnlineSM profile and keep your assets safe.
PROTECT YOUR ONLINE ACCOUNT
Boost your sign-in security
Add two-factor authentication for an extra layer of protection. This step requires a unique code to be sent to your mobile device, making it much harder for anyone else to access your account—even if your password is compromised.
Enable extra security at sign-in
Keep your password fresh
Update your password regularly to stay ahead of cyber threats. Use a long, complex passphrase with a mix of letters, numbers, and symbols. Avoid personal details and never reuse passwords across accounts to help keep your information safe.
Change your password
USE MOBILE FOR SECURITY AND CONVENIENCE
Require a passcode at every sign-in
For stronger app security, require a device passcode at each sign-in to access the J.P. Morgan Mobile® app.1
Add device passcode
Turn on face or fingerprint sign-in
Sign in with your face or fingerprint for stronger protection, with your device securely verifying it’s you.
Turn on biometrics
Keep your device trusted by signing in regularly
A trusted device makes it easier to verify your identity on J.P. Morgan OnlineSM and helps us confirm it’s you when you call your Client Service team.
Get started
MONITOR ACTIVITY AND CONTROL ACCESS
Monitor your accounts in real time
Enable real-time alerts2 to receive instant notifications about your transactions and balances. This proactive step helps you quickly spot unusual activity and maintain oversight of your accounts for greater peace of mind.
Set up account alerts
Review devices with account access
Regularly review and manage the devices connected to your account for greater control. Checking your linked devices helps you identify and remove any unauthorized access, keeping your financial information private and secure.
Review your linked devices
MOVE MONEY ONLINE
Pay bills online for safety and speed
Pay securely and quickly with online bill pay3. Unlike paper checks, which can be delayed or intercepted, online payments are delivered safely and do not display your account information. Enjoy convenience and enhanced protection for your finances.
Learn more about online bill pay
Reduce the risk of voice fraud
Use digital verification rather than waiting for callbacks from your J.P. Morgan team. This allows you to conveniently and securely approve eligible payments and other activities through J.P. Morgan OnlineSM and the J.P. Morgan Mobile® app, reducing reliance on phone calls and minimizing voice fraud risk.
Contact your J.P. Morgan team to enroll
Download the J.P. Morgan Mobile® App
If you’re using a computer, then scan the QR Code with your phone camera to download the app. If you’re using a mobile device, then click the button for the appropriate app store.
Scan this code with a mobile device
Have you experienced a security breach or fallen victim to a scam?
Explore more
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You can download the J.P. Morgan Mobile® app from the App Store or Google Play. App Store is a trademark of Apple Inc., registered in the United States and other countries. Android and Google Play are trademarks of Google Inc. Use of these trademarks is subject to Google Permissions. J.P. Morgan Mobile® app is available for select mobile devices. Message and data rates may apply.
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Delivery of alerts may be delayed due to various reasons including technology failures and capacity limitations.
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J.P. Morgan Online℠ Bill Pay: Must enroll in J.P. Morgan Online℠ and activate Online Bill Pay. Certain restrictions and other limitations may apply.
Feature availability - and the steps to access features - may vary based on profile or account type, client segment, device and/or eligibility requirements
