How to use Chase Credit Journey®
Access your credit score, see your credit report and learn about credit all with J.P. Morgan Online℠ or the J.P. Morgan Mobile® App.¹
Here’s how to get started:
- Sign in to JPMorganOnline.com
- Find “Plan, track & manage” on the right
- Select "Credit Journey"
- Review the terms and conditions, and select the box “I’ve read and agree to the above”
- Indicate if you would also like to enroll in Identity Monitoring: “Yes” or “No”
- Select "Enroll"
- Sign in to JPMorganOnline.com
- Find “Plan, track & manage” on the right
- Select "Credit Journey"
- Your score will be visible on the top left of this dashboard
- Sign in to JPMorganOnline.com
- Find “Plan, track & manage” on the right
- Select "Credit Journey"
- Select “Credit” from the navigation
- From the drop-down, select “Score factors”
- You can return to the Credit Journey dashboard page by selecting “Chase Credit Journey” at the top
- Sign in to JPMorganOnline.com
- Find “Plan, track & manage” on the right
- Select "Credit Journey"
- Select “Set score goal”
- Read the subsequent information, and select “Get started”
- Follow remaining prompts to set up your customized plan
- Sign in to JPMorganOnline.com
- Find “Plan, track & manage” on the right
- Select "Credit Journey"
- Select “Credit” from the navigation
- From the drop-down, select “Credit report”
- You can return to the Credit Journey dashboard page by selecting “Chase Credit Journey” at the top
- Sign in to JPMorganOnline.com
- Find “Plan, track & manage” on the right
- Select "Credit Journey"
- Select “Alerts” from the navigation
- From the drop-down, select “Alert settings”
- Select “edit” to edit your alert delivery method (if desired)
- Select the toggle for the types of alerts you would like to receive
- Select the box next to how you’d like to receive each alert
- Select “Save”
- Sign in to the J.P. Morgan Mobile app
- Scroll down to “Credit Journey”, and tap "Get free score"
- Indicate if you would also like to enroll in Identity Monitoring by moving the toggle “on” or leaving it off by default
- Review the terms and conditions, and select the box to indicate that you’ve done so
- Tap "Enroll"
- Sign in to the J.P. Morgan Mobile app
- Scroll down to “Credit Journey”, and tap “See details”
- Your score will be visible on the top of this dashboard
- Sign in to the J.P. Morgan Mobile app
- Scroll down to “Credit Journey”, and tap “See details”
- Tap “Credit” from the navigation
- From the drop-down, tap “Score factors”
- Return to the main Credit Journey dashboard after reviewing your factors by tapping “Credit” then “Credit score”
- Sign in to the J.P. Morgan Mobile app
- Scroll down to “Credit Journey”, and tap “See details”
- Scroll down, and tap “Set score goal”
- Read the subsequent information, and select “Get started”
- Follow remaining prompts to set up your customized plan
- Sign in to the J.P. Morgan Mobile app
- Scroll down to “Credit Journey”, and tap “See details”
- Tap “Credit” from the navigation then, from the drop-down, tap “Credit report”
- Return to the main Credit Journey dashboard after reviewing by tapping “Credit” then “Credit score”
- Sign in to the J.P. Morgan Mobile app
- Scroll down to “Credit Journey”, and tap “See details”
- Tap “Alerts” from the navigation
- From the drop-down, tap “Alert settings”
- Tap “Credit report monitoring” or “Identity monitoring”
- Tap “off” next to the alert(s) you would like to receive
- A dropdown will show options by which you can receive your alerts
- Tap to toggle “on” next to your preferred means of receiving alerts
- Tap “Save Changes”
1You can download the J.P. Morgan Mobile® app from the App Store or Google Play. App Store is a trademark of Apple Inc., registered in the United States and other countries. Android and Google Play are trademarks of Google Inc. Use of these trademarks is subject to Google Permissions. J.P. Morgan Mobile® app is available for select mobile devices. Message and data rates may apply.
Feature availability - and the steps to access features - may vary based on profile or account type, client segment, device and/or eligibility requirements.
