How to schedule ACH Collections
Schedule one-time or recurring ACH collections from individuals and businesses with ease, all through J.P. Morgan Online℠ or the J.P. Morgan Mobile®¹ app.
ACH Collections offers clients a streamlined and efficient process for managing collections from payors. With the ability to automate collections, clients can save time and reduce the risk of errors, enhancing overall operational efficiency and financial control. ACH limits can be customized based on collection needs.
ACH Collections is only available for business accounts and can only be activated via JPMorganOnline.com
Once enrolled, limits must be set with your J.P. Morgan team. Please contact your J.P. Morgan Team to complete the activation for this service. The service will remain in a “pending” status until this has been completed.
Here’s how to get started:
- Sign in to JPMorganOnline.com
- Select "Collect & deposit"
- Select “ACH Collections”
- Select "Get Started"
- Choose expected use of service and select "Confirm"
- Read the terms and conditions, check the box to accept them, and select “Next”
- Choose your billing account and select "Next"
- Confirm billing account and select "Activate now"
- Sign in to JPMorganOnline.com
- Select "Collect & deposit"
- Select "ACH Collections"
- Select "Company activation"
- Select "Activate"
- Choose expected use of service and select "Confirm"
- Sign in to JPMorganOnline.com
- Select "Collect & deposit"
- Select “ACH Collections”
- Select "ACH file upload"
- Select "Activate service"
- Sign in to JPMorganonline.com
- Select "Collect & deposit”
- Select “ACH Collections”
- Select “Add payor”
- Choose the phone number to which you’d like to receive the activation code for adding a payor
- Select “Next” and enter the code
- Select “Add payor”
- Provide the payor’s details (name, nickname, account information) and indicate your desired “Deposit to account” then select “Next”
- Review payor details and select “Add payor”
- Sign in to JPMorganOnline.com
- Select “Collect & deposit”
- Select “ACH Collections”
- Select “Schedule collection”
- Or: Select “Add a payor” to provide a new contact and follow prompts. See instructions for adding a new payor in the previous steps, if needed
- Choose your payor(s) and select “Schedule collection”
- Collection information can be entered individually or applied to all payors
- Individually: Select arrow to expand each collection, and use the drop-down menu to choose the deposit account. Then, select the collect by date and enter amount
- Collection information can be entered individually or applied to all payors
- Select “Next”
- Review collections and select “Schedule collections”
- Sign in to JPMorganOnline.com
- Select “Collect & deposit”
- Select “ACH Collections”
- Select “ACH file upload”
- Select “Choose a file”
- Select “Next”
- Sign in to the J.P. Morgan Mobile app
- Tap “Pay & collect”
- Tap “Collect & deposit”
- Tap “Schedule ACH Collections”
- Tap “Add payor”
- Choose the phone number to which you’d like to receive the activation code for adding a new payor
- Select “Next” and enter the code
- Provide the payor’s details (name, nickname, account information) and indicate your desired “Deposit to account” then select “Next”
- Review payor details and select “Add payor”
- Sign in to the J.P. Morgan Mobile app
- Tap “Pay & collect”
- Tap "Schedule ACH Collections"
- Choose your payor from the list
- Or: Tap “Add payor” to provide a new contact and follow prompts. See instructions for adding a new payor in the previous steps, if needed
- Use the drop-down to select deposit to account
- Enter the amount you would like to collect
- Enter collect by date and any additional information, then tap “Next”
- Review information and select “Schedule collections”
Frequently Asked Questions
1You can download a J.P. Morgan Mobile® app from the App Store or Google Play. App Store is a trademark of Apple Inc., registered in the United States and other countries. Android and Google Play are trademarks of Google Inc. Use of these trademarks is subject to Google Permissions. J.P. Morgan Mobile® app is available for select mobile devices. Message and data rates may apply.
Feature availability - and the steps to access features - may vary based on profile or account type, client segment, device and/or eligibility requirements.
