How to enable account alerts¹
Activate account alerts to help keep your finances safe. Receive timely updates via text, email or push notification about transactions, account thresholds and more.
Select the alerts you’d like to receive and customize them to suit your needs – all through J.P. Morgan OnlineSM or the J.P. Morgan Mobile® app.²
Here’s how to get started:
- Sign in to JPMorganOnline.com
- Select the “person” icon on the top right to access "Profile & settings"
- Select “Alerts”
- Select "Choose alerts"
- Select the account for which you’d like to enable alerts from the dropdown menu
- Choose which alerts you’d like to enable by account in the categories of “Balance and spending” “Payments” and “Protection and security”
- Set budget thresholds that will activate the alerts (if applicable)
- Set your desired delivery method (text, email, or push notification on eligible devices) for your selected alerts
- Note: If you choose to receive account alerts or codes through push notifications, you must have push notifications enabled for the J.P. Morgan Mobile app in your phone’s settings.
- Be sure to select, “Save”
- Repeat for any additional accounts
- Sign in to the J.P. Morgan Mobile app
- Tap the “person” icon on the top right
- Under the “Alerts & messages” section, select “Manage alerts”
- Select the account for which you’d like to enable alerts
- Choose which alerts you’d like to enable by account in the categories of “Balance and spending” “Payments” and “Security alerts”
- Set budget thresholds that will activate the alerts (if applicable)
- Set your desired delivery method (text, email, or push notification on eligible devices) for your selected alerts
- Note: If you choose to receive account alerts or codes through push notifications, you must have push notifications enabled for the J.P. Morgan Mobile app in your phone’s settings.
- Be sure to tap, “Save changes”
- Repeat for any additional accounts
Frequently Asked Questions
If you choose to receive account alerts or codes through push notifications, you must have push notifications enabled for the J.P. Morgan Mobile app in your phone’s settings.
1Delivery of alerts may be delayed due to various reasons including technology failures and capacity limitations.
2You can download a J.P. Morgan Mobile® app from the App Store or Google Play. App Store is a trademark of Apple Inc., registered in the United States and other countries. Android and Google Play are trademarks of Google Inc. Use of these trademarks is subject to Google Permissions. J.P. Morgan Mobile® app is available for select mobile devices. Message and data rates may apply.
Feature availability - and the steps to access features - may vary based on profile or account type, client segment, device and/or eligibility requirements.
