How you can protect yourself and your finances online

Simple measures you can take to protect yourself and your online banking information from cyber threats.

Prevention is the first step


One of the best ways to fight cyber threats, fraud and identity theft is to take steps to ensure it doesn’t happen in the first place. A few simple, precautionary measures can go a long way to keep your personal and financial information out of the hands of fraudsters.

Create strong, unique passwords

They’re your first line of defense. Take them seriously.

  • Create strong passwords with a mix of upper- and lowercase letters, numbers and special characters
  • Do not use the same password for multiple accounts

Use email with security in mind

Be careful not to reveal more than you intend.

  • Create different email accounts for different purposes
  • Recognize the red flags in fraudulent or spoofed emails
  • Be wary of emails with urgent language, changes to payment instructions and unexpected links or attachments
  • Do not respond to email requests for confidential information or open attachments that you are not expecting

Secure your devices

Your technology will run better and protect you when it’s updated

  • Keep your operating system and browser software up-to-date
  • Use a reputable anti-malware/virus program and update regularly
  • Turn off Bluetooth and Wi-Fi when you don’t need the connection
  • Enable automatic backups of your computer and mobile devices to a secure cloud service or external hard drive

Enable two-factor authentication

Email providers and most financial, e-commerce and social media sites provide two-factor authentication or multi-factor authentication. You should take advantage of this feature wherever it’s offered, as it can make it more difficult for hackers to break into your online accounts.

Contact your Client Service team or J.P. Morgan representative to help you enable two-factor authentication on your J.P. Morgan OnlineSM account(s)

Add alerts to your online banking accounts

Check your account balances and transactions for fraudulent activity on a regular basis.

  • Go to the online account setting feature of your J.P. Morgan Online, J.P. Morgan MobileSM and/or J.P. Morgan Access® accounts. Click on alerts and follow the directions

 

For more information about how you can protect yourself, visit the Chase.com Security Center, here.

Return to the J.P. Morgan Private Bank Security Center, here.